During the coronavirus pandemic, shoppers have gone a little overboard, panic buying items and clearing out supermarket shelves.
This issue has been made all the more difficult as some companies have experienced shortages during the trying times, so there was already low stock to begin with.
This spelled bad news for one mum whose three-year-old autistic child has very specific preferences when it comes to food.
The parent, Leanne Page, says that her son Tyler only eats certain foods, his favourite of which is Mini Dagwood Dogs made by Keith’s Foods.
Leanne, who lives in Brisbane, Australia, recently found herself unable to purchase any of the frozen sausages on a stick, as the company experienced trouble sourcing some of their ingredients during the Covid crisis.
Desperate to get her hands on a box, the 40-year-old searched every store in her local area with no luck.
She then decided to go straight to the top and contacted Keith’s Foods directly to find out where she might be able to find the snack.
On the phone she spoke to an employee named Karen and explained her situation.
Much to her surprise, Karen went above and beyond to help, tracking down a box of the sausages and delivering them personally to her front door for free.
Speaking to news.com.au, Leanne said: “I couldn’t find it anywhere in a 50km radius of where we live and all I did was call them and ask if they discontinued the stock and where I could buy them from.
“I never expected them to hand deliver me a box for free.
“To have all this happening, I am absolutely blown away. I have never cried so much in my life.”
Karen drove an hour and a half out of her way to make sure Tyler could have his favourite food.
And if this gesture of kindness wasn’t enough, just four days later Karen called Leanne with some more good news.
“She said she spoke to her boss and they have decided that for however long my son eats these products they would supply us with 150 free,” the mum explained in a Facebook group called The Kindness Pandemic.
She added: “I was totally gobsmacked and don’t know how to thank them.
“Now my son can eat as much as he likes. My faith in humanity has been restored.”
Her post quickly went viral on social media with many people applauding Karen for her heartfelt gift.
One person commented: “That is beautiful – firstly from them and then from you. My eight-year-old son has ASD and only has 14 foods, if something is out of stock it’s devastating.”
Another wrote: “Well this company needs to be supported by all. How lovely. Googling them now.”
A third added: “So wonderful to know that there are still companies out there who really CARE and support their customers. So happy for you and your little boy.”
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